FAQ

Frequently Asked Questions

Find answers to common questions about Veoflo

Getting Started

Click on 'Sign Up' in the top navigation and follow the registration process. You'll receive a confirmation email to activate your account.

Yes! We offer a 14-day free trial with full access to all features. No credit card required.

Most businesses are up and running within 30 minutes. Our guided onboarding process makes it easy to get started.

Billing & Pricing

Yes, you can upgrade or downgrade your plan at any time from your account settings.

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and wire transfers for enterprise customers.

Yes, we offer a 30-day money-back guarantee if you're not satisfied with our service.

Features & Usage

Yes! We support importing data from CSV files and integrate with most major CRM platforms.

Yes, Veoflo is available on iOS and Android with full feature parity to the web application.

User limits depend on your plan. Starter supports 5 users, Professional up to 25, and Enterprise has unlimited users.

Security & Privacy

Absolutely. We use bank-level 256-bit encryption and are SOC 2 Type II certified. All data is encrypted at rest and in transit.

We use enterprise-grade data centers in multiple regions. You can choose your preferred data region during setup.

Never. Your data is yours. We will never sell or share your data with third parties.

Support

We offer email support for all plans, priority support for Professional plans, and 24/7 phone support for Enterprise customers.

Yes! We provide comprehensive documentation, video tutorials, and live training sessions for Enterprise customers.

Email support is available 24/7. Live chat and phone support are available Monday-Friday, 9am-6pm EST.

Still have questions?

Can't find the answer you're looking for? Our support team is here to help.

Contact Support